Shipping policy

# Shipping & Delivery

### DISCREET PACKAGING
We respect your sensory journey. All orders are shipped in **100% discreet, unmarked packaging**. There are no brand logos or product descriptions on the exterior of the box. The sender will appear as "OCR Logistics" to ensure your total privacy.

### SHIPPING TIMELINES
* **Processing:** All orders are prepared for dispatch within **24-48 hours**.
* **Standard Delivery:** 7-12 business days to the United States and Canada.
* **Shipping Rates:** Complimentory Standard Shipping on all orders over $50 USD.

### TRACKING YOUR SPARK
As soon as your package is dispatched, you will receive a confirmation email with a unique tracking number. Please allow 24-48 hours for the tracking status to update.

### DELIVERY ISSUES
OCRUSH is not liable for packages marked as "Delivered" by the carrier but not received. We recommend shipping to a secure location. For items lost in transit (no update for 15+ days), we will arrange a complimentary reshipment.